Shipping policy

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At BeingMount, we are committed to delivering your orders quickly, securely, and efficiently. Please read our shipping policy to understand how we process and ship your purchases.

1. Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Timelines

  • Standard Delivery: 3–7 business days (depending on your location).

  • Express Delivery (if available): 1–3 business days.

  • Delivery timelines may vary due to unforeseen circumstances such as courier delays, strikes, or natural events.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order value.

  • We may offer free shipping on orders above a specified purchase value (mentioned during promotions or at checkout).

4. Order Tracking

  • Once shipped, you will receive an email/SMS with the tracking details.

  • You can track your order on our website or through the courier partner’s portal.

5. Delivery Areas

  • We ship across India to serviceable pin codes as per our courier partners.

  • International shipping is currently not available (subject to future updates).

6. Delays & Issues

  • BeingMount is not liable for delays caused by courier companies or incorrect/incomplete shipping addresses provided by the customer.

  • If your package is delayed beyond the expected time frame, please reach out to our support team at [your support email/phone].

7. Damaged or Lost Shipments

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.

  • In case of lost shipments, we will investigate with the courier partner and issue a replacement/refund if confirmed lost.

8. Address & Contact Information

  • Please ensure the shipping address and contact details provided at checkout are accurate.

  • Orders with incomplete or incorrect addresses may be returned or delayed, and additional charges may apply for re-shipping.

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